Human Skills Aren't 'Soft'

They're Essential. Here's Why.

Discover the importance of human skills and how they shape the culture and actions in every workplace and community. Understand how not valuing or developing these skills with the same rigour as technical skills will impact your ability to create a great workplace culture.

25th February 2025 at 10am GMT

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SECURE YOUR PLACE ON THIS FREE STOP CALLING THEM ‘SOFT’ SKILLS MASTERCLASS

Discover how to leverage Human Skills, how to take them seriously and learn powerful well-researched strategies on how to integrate them effectively into your organisation or community.

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"The workplace and education systems don’t teach us the essential human skills we need to thrive as contributors or leaders."

- Michaela Reaney

Ready to Fully Step Into Human-led Leadership?

As a leader you know the importance of:

Being a great listener.
Giving productive praise and developmental feedback - being clear about your expectations.
Being super clear about deliverables.
Allowing everyone in your team/community to have a voice.
Being able to have difficult conversations.
Being able to regulate your emotions.

I’ve banned the word ‘soft skills’ because it undervalues these critical skills the ability to listen, communicate, collaborate, and show empathy.

“Leadership is not about being in charge.
Leadership is about taking care of those in your charge.”

- Simon Sinek

This Masterclass Is For You If You…

Identify as someone who isn’t sure about how to integrate soft skills confidently into your leadership style. You find yourself sticking to the more tangible aspects of leadership, but you know it’s not serving you or your team.

Are tired of feeling anxious before certain conversations, constantly overthinking how the other person will react. Imagine feeling calm and in control, ready to address any issue with ease.

Are a leader looking to create an impact in your organisation or community. You’re ready to talk about the hard topics, but you’re not sure how to start. Imagine feeling empowered to lead discussions that build connection and understanding.

Have a team you want to support.

You want open communication, you know the value of creating a clear direction, direct feedback and a two-way communication loop.

YES! SAVE MY SEAT

I’ve spent the last 11 years committed to democratising learning—making it accessible to everyone, not just people with certain pay grades or those labelled ‘high potential.’

If I Could Ban The Term ‘Soft Skills’ From Workplace Vocabulary, I Absolutely Would!

The most in-demand skills for employers globally in 2025 are human skills...

And I think the WORLD needs more people contributing and leading in a conscious and inclusive way.

For too long, the term “soft skills” has downplayed the true power of human skills in the workplace and communities. These are not optional add-ons or “nice-to-haves”—they are the backbone of effective leadership, collaboration, and innovation.

Skills like emotional intelligence, communication, adaptability, and critical thinking are what drive businesses forward, helping teams navigate challenges, build trust, and create real impact. In a world increasingly shaped by automation and AI, technical expertise alone is no longer enough. It’s human skills—our ability to connect, empathise, and lead with emotional intelligence—that set thriving organisations and communities apart from struggling ones.

As Peter Drucker famously said, “The most important thing in communication is hearing what isn’t said.” Understanding the unspoken, reading the room, and leading with emotional awareness are what make great teams and great leaders.

Global research highlights that the most sought-after skills are human skills—critical thinking, resilience, leadership, and creativity. Organisations are realising that hiring for technical skills alone is a short-term strategy; long-term success depends on people who can collaborate, solve problems, and adapt to an ever-changing world.

The modern workplace demands conscious, inclusive leadership—leaders who listen, who uplift others, and who foster cultures of belonging. When businesses prioritise human skills, they don’t just improve workplace culture—they drive performance, innovation, and meaningful change. The world doesn’t need more “soft” skills; it needs more people equipped with the essential human skills to lead with impact.

This is exactly why I’m hosting this FREE masterclass.

You’ll discover practical tools to move from human skills being a ‘nice to have’ element of your leadership, to an integral part of what makes your teams, organisation and communities thrive.

Join me at 10am GMT on 25th February for this FREE Masterclass - Stop Calling Them ‘Soft’ Skills! Why Human Skills Are Your Biggest Business Asset.